INTANGIBLE ASSETS AND GOODWILL - GOODWILL (Details) - USD ($)
$ in Thousands |
3 Months Ended |
|
Apr. 30, 2018 |
Jan. 31, 2018 |
| Goodwill activity |
|
|
| Goodwill, gross at the beginning of the period |
$ 1,443,129
|
$ 1,455,164
|
| Accumulated impairment losses |
(66,865)
|
(66,865)
|
| Goodwill, net at the beginning of the period |
1,388,299
|
|
| Adjustments of prior period business combinations |
(335)
|
|
| Foreign currency translation and other |
(11,700)
|
|
| Goodwill, net, at the end of the period |
1,376,264
|
|
| Customer Engagement |
|
|
| Goodwill activity |
|
|
| Goodwill, gross at the beginning of the period |
1,295,575
|
1,307,136
|
| Accumulated impairment losses |
(56,043)
|
(56,043)
|
| Goodwill, net at the beginning of the period |
1,251,093
|
|
| Adjustments of prior period business combinations |
(335)
|
|
| Foreign currency translation and other |
(11,226)
|
|
| Goodwill, net, at the end of the period |
1,239,532
|
|
| Cyber Intelligence |
|
|
| Goodwill activity |
|
|
| Goodwill, gross at the beginning of the period |
147,554
|
148,028
|
| Accumulated impairment losses |
(10,822)
|
$ (10,822)
|
| Goodwill, net at the beginning of the period |
137,206
|
|
| Adjustments of prior period business combinations |
0
|
|
| Foreign currency translation and other |
(474)
|
|
| Goodwill, net, at the end of the period |
$ 136,732
|
|