| INTANGIBLE ASSETS AND GOODWILL |
INTANGIBLE ASSETS AND GOODWILL Acquisition-related intangible assets consisted of the following as of April 30, 2018 and January 31, 2018: | | | | | | | | | | | | | | | | April 30, 2018 | (in thousands) | | Cost | | Accumulated Amortization | | Net | Intangible assets, with finite lives: | | |
| | |
| | |
| Customer relationships | | $ | 434,615 |
| | $ | (285,600 | ) | | $ | 149,015 |
| Acquired technology | | 266,725 |
| | (215,404 | ) | | 51,321 |
| Trade names | | 26,650 |
| | (19,327 | ) | | 7,323 |
| Non-competition agreements | | 3,047 |
| | (2,929 | ) | | 118 |
| Distribution network | | 4,440 |
| | (4,440 | ) | | — |
| Total intangible assets | | $ | 735,477 |
| | $ | (527,700 | ) | | $ | 207,777 |
|
| | | | | | | | | | | | | | | | January 31, 2018 | (in thousands) | | Cost | | Accumulated Amortization | | Net | Intangible assets, with finite lives: | | |
| | |
| | |
| Customer relationships | | $ | 438,664 |
| | $ | (281,592 | ) | | $ | 157,072 |
| Acquired technology | | 273,156 |
| | (212,571 | ) | | 60,585 |
| Trade names | | 26,820 |
| | (18,570 | ) | | 8,250 |
| Non-competition agreements | | 3,047 |
| | (2,861 | ) | | 186 |
| Distribution network | | 4,440 |
| | (4,440 | ) | | — |
| Total intangible assets | | $ | 746,127 |
| | $ | (520,034 | ) | | $ | 226,093 |
|
The following table presents net acquisition-related intangible assets by reportable segment as of April 30, 2018 and January 31, 2018: | | | | | | | | | | | | April 30, | | January 31, | (in thousands) |
| 2018 |
| 2018 | Customer Engagement |
| $ | 199,060 |
|
| $ | 213,963 |
| Cyber Intelligence |
| 8,717 |
|
| 12,130 |
| Total |
| $ | 207,777 |
|
| $ | 226,093 |
|
Total amortization expense recorded for acquisition-related intangible assets was $15.1 million and $21.1 million for the three months ended April 30, 2018 and 2017, respectively. The reported amount of net acquisition-related intangible assets can fluctuate from the impact of changes in foreign currency exchange rates on intangible assets not denominated in U.S. dollars.
Estimated future amortization expense on finite-lived acquisition-related intangible assets is as follows: | | | | | | (in thousands) |
| |
| Years Ending January 31, |
| Amount | 2019 (remainder of year) |
| $ | 39,093 |
| 2020 |
| 42,643 |
| 2021 |
| 34,690 |
| 2022 |
| 30,690 |
| 2023 |
| 23,545 |
| 2024 and thereafter |
| 37,116 |
| Total |
| $ | 207,777 |
|
Goodwill activity for the three months ended April 30, 2018, in total and by reportable segment, was as follows: | | | | | | | | | | | | | | | | | | Reportable Segment | (in thousands) | | Total | | Customer Engagement | | Cyber Intelligence | Three Months Ended April 30, 2018: | | | | | | | Goodwill, gross, at January 31, 2018 | | $ | 1,455,164 |
| | $ | 1,307,136 |
| | $ | 148,028 |
| Accumulated impairment losses through January 31, 2018 | | (66,865 | ) | | (56,043 | ) | | (10,822 | ) | Goodwill, net, at January 31, 2018 | | 1,388,299 |
| | 1,251,093 |
| | 137,206 |
| Adjustments of prior period business combinations | | (335 | ) | | (335 | ) | | — |
| Foreign currency translation and other | | (11,700 | ) | | (11,226 | ) | | (474 | ) | Goodwill, net, at April 30, 2018 | | $ | 1,376,264 |
| | $ | 1,239,532 |
| | $ | 136,732 |
| | | | | | | | Balance at April 30, 2018: | |
|
| | |
| | |
| Goodwill, gross, at April 30, 2018 | | $ | 1,443,129 |
| | $ | 1,295,575 |
| | $ | 147,554 |
| Accumulated impairment losses through April 30, 2018 | | (66,865 | ) | | (56,043 | ) | | (10,822 | ) | Goodwill, net, at April 30, 2018 | | $ | 1,376,264 |
| | $ | 1,239,532 |
| | $ | 136,732 |
|
No events or circumstances indicating the potential for goodwill impairment were identified during the three months ended April 30, 2018. |