BUSINESS COMBINATIONS BUSINESS COMBINATIONS - CONTACT SOLUTIONS - INTANGIBLE ASSETS USEFUL LIVES (Details) - Enterprise Intelligence - Contact Solutions, LLC
Feb. 19, 2016
Business Acquisition [Line Items]  
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life 7 years 5 months
Customer Relationships  
Business Acquisition [Line Items]  
Finite-Lived Intangible Asset, Useful Life 10 years
Acquired Technology  
Business Acquisition [Line Items]  
Finite-Lived Intangible Asset, Useful Life 4 years
Trademarks and Trade Names  
Business Acquisition [Line Items]  
Finite-Lived Intangible Asset, Useful Life 5 years