| Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment |
Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands): | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended February 2, 2020 | | Total | | North American Staffing | | International Staffing | | North American MSP | | Corporate and Other | | Eliminations | Net revenue | $ | 217,766 |
| | $ | 182,395 |
| | $ | 26,223 |
| | $ | 9,369 |
| | $ | 203 |
| | $ | (424 | ) | Cost of services | 186,339 |
| | 157,394 |
| | 22,030 |
| | 7,255 |
| | 84 |
| | (424 | ) | Gross margin | 31,427 |
| | 25,001 |
| | 4,193 |
| | 2,114 |
| | 119 |
| | — |
| | | | | | | | | | | | | Selling, administrative and other operating costs | 39,497 |
| | 24,809 |
| | 3,819 |
| | 1,360 |
| | 9,509 |
| | — |
| Restructuring and severance costs | 1,246 |
| | 82 |
| | — |
| | — |
| | 1,164 |
| | — |
| Impairment charge | 11 |
| | 11 |
| | — |
| | — |
| | — |
| | — |
| Operating income (loss) | (9,327 | ) |
| 99 |
|
| 374 |
| | 754 |
| | (10,554 | ) | | — |
| Other income (expense), net | (1,286 | ) | | | | | | | | | | | Income tax provision | 195 |
| | | | | | | | | | | Net loss | $ | (10,808 | ) | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended January 27, 2019 | | Total | | North American Staffing | | International Staffing | | North American MSP | | Corporate and Other (1) | | Eliminations (2) | Net revenue | $ | 253,436 |
| | $ | 211,848 |
| | $ | 26,266 |
| | $ | 8,217 |
| | $ | 7,846 |
| | $ | (741 | ) | Cost of services | 215,737 |
| | 181,685 |
| | 22,138 |
| | 5,918 |
| | 6,737 |
| | (741 | ) | Gross margin | 37,699 |
| | 30,163 |
| | 4,128 |
| | 2,299 |
| | 1,109 |
| | — |
| | | | | | | | | | | | | Selling, administrative and other operating costs | 39,810 |
| | 26,278 |
| | 3,742 |
| | 1,307 |
| | 8,483 |
| | — |
| Restructuring and severance costs | 59 |
| | (2 | ) | | 82 |
| | 27 |
| | (48 | ) | | — |
| Operating income (loss) | (2,170 | ) | | 3,887 |
| | 304 |
| | 965 |
| | (7,326 | ) | | — |
| Other income (expense), net | (772 | ) | | | | | | | | | | | Income tax provision | 273 |
| | | | | | | | | | | Net loss | $ | (3,215 | ) | | | | | | | | | | |
(1) Revenues are primarily derived from Volt Customer Care Solutions business through June 7, 2019. (2) The majority of intersegment sales results from North American Staffing segment providing resources to Volt Customer Care Solutions business.
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