CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME - USD ($) shares in Millions, $ in Millions |
12 Months Ended |
Dec. 31, 2019 |
Dec. 31, 2018 |
Dec. 31, 2017 |
| Revenues |
$ 3,856
|
$ 3,503
|
$ 3,275
|
| Insurance costs |
2,927
|
2,610
|
2,466
|
| Cost of providing services |
245
|
229
|
213
|
| Sales and marketing |
190
|
182
|
187
|
| General and administrative |
137
|
142
|
114
|
| Systems development and programming |
43
|
49
|
45
|
| Depreciation and amortization of intangible assets |
46
|
40
|
33
|
| Total costs and operating expenses |
3,588
|
3,252
|
3,058
|
| Operating income |
268
|
251
|
217
|
| Other income (expense): |
|
|
|
| Interest expense, bank fees and other |
(21)
|
(22)
|
(20)
|
| Interest income |
23
|
12
|
3
|
| Income before provision for income taxes |
270
|
241
|
200
|
| Income taxes |
58
|
49
|
22
|
| Net income |
212
|
192
|
178
|
| Comprehensive income |
$ 212
|
$ 192
|
$ 178
|
| Net income per share: |
|
|
|
| Basic (in dollars per share) |
$ 3.04
|
$ 2.72
|
$ 2.57
|
| Diluted (in dollars per share) |
$ 2.99
|
$ 2.65
|
$ 2.49
|
| Weighted average shares: |
|
|
|
| Basic (in shares) |
70
|
70
|
69
|
| Diluted (in shares) |
71
|
72
|
71
|
| Professional service revenues |
|
|
|
| Revenues |
$ 530
|
$ 487
|
$ 458
|
| Insurance service revenues |
|
|
|
| Revenues |
$ 3,326
|
$ 3,016
|
$ 2,817
|