BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)
 12 Months Ended
Dec. 31, 2013
Accounting Policies [Abstract]  
Summary of Estimated Useful Lives
Depreciation and amortization is computed using the straight-line method based on their estimated useful lives, as follows:
 
 
Estimated Useful Life
Buildings and building improvements
15-30 years
Telephone and computer equipment
3-5 years
Software
3 years
Furniture, fixtures, and miscellaneous equipment
5-7 years
Our property, plant and equipment as of December 31, 2013 and 2012, consisted of the following, by asset class:
 
 
2013
 
2012
Land
$
70

 
$
272

Buildings and improvements
26,264

 
25,824

Telephone and computer equipment
40,414

 
42,917

Software
37,192

 
39,948

Furniture, fixtures, and miscellaneous equipment
16,952

 
19,664

Construction in progress
1,222

 
2,603

 
122,114

 
131,228

Less accumulated depreciation
(99,904
)
 
(104,918
)
Total property, plant and equipment, net
$
22,210

 
$
26,310
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination
We amortize all acquisition-related intangible assets that are subject to amortization based using the straight-line method over the estimated useful life based on economic benefit as follows:
 
Estimated Useful Life
Developed technology
8 years
Customer base and customer relationships
3 years
Trade name
6 years
Noncompete agreement
2 years