ACQUISITIONS: FY2014 Acquisition: Identifiable Intangible Assets (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended
May 31, 2014
Customer Relationships [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible asset, weighted average useful life 10 years
IBM Customer Care Acquisition Closed Countries [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible assets $ 263,532
IBM Customer Care Acquisition Closed Countries [Member] | Customer Relationships [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible assets 251,332
IBM Customer Care Acquisition Closed Countries [Member] | Technology [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible assets 7,500
IBM Customer Care Acquisition Closed Countries [Member] | Trade Names [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible assets $ 4,700
Minimum [Member] | Technology [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible asset, weighted average useful life 3 years
Minimum [Member] | Trade Names [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible asset, weighted average useful life 5 years
Maximum [Member] | Technology [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible asset, weighted average useful life 10 years
Maximum [Member] | Trade Names [Member]
 
Acquired Indefinite-lived Intangible Assets [Line Items]  
Intangible asset, weighted average useful life 10 years