| Balance Sheet Components |
BALANCE SHEET COMPONENTS: | | | | | | | | | | As of | | May 31, 2014 | | November 30, 2013 | Short-term investments: | | | | Trading securities | $ | 1,828 |
| | $ | 4,728 |
| Held-to-maturity securities | 8,665 |
| | 8,753 |
| Cost method investments | 10 |
| | 1,653 |
| | $ | 10,503 |
| | $ | 15,134 |
|
| | | | | | | | | | As of | | May 31, 2014 | | November 30, 2013 | Accounts receivable, net: | | | | Accounts receivable | $ | 1,883,603 |
| | $ | 1,681,917 |
| Less: Allowance for doubtful accounts | (15,138 | ) | | (14,010 | ) | Less: Allowance for sales returns | (55,897 | ) | | (74,716 | ) | | $ | 1,812,568 |
| | $ | 1,593,191 |
|
| | | | | | | | | | As of | | May 31, 2014 | | November 30, 2013 | Property and equipment, net: | | | | Land | $ | 22,736 |
| | $ | 22,665 |
| Equipment and computers | 135,979 |
| | 107,528 |
| Furniture and fixtures | 40,019 |
| | 21,480 |
| Buildings, building improvements and leasehold improvements | 131,742 |
| | 113,777 |
| Construction in progress | 5,062 |
| | 1,621 |
| Total property and equipment, gross | 335,538 |
| | 267,071 |
| Less: Accumulated depreciation | (148,050 | ) | | (133,822 | ) | | $ | 187,488 |
| | $ | 133,249 |
|
| | | | | | | | | | | | | Goodwill: | | | | | | | Technology Solutions | | Concentrix | | Total | Balance as of November 30, 2013 | $ | 108,218 |
| | $ | 80,317 |
| | $ | 188,535 |
| Additions from acquisitions, net of adjustments | (28 | ) | | 180,957 |
| | 180,929 |
| Foreign exchange translation | (1,000 | ) | | 7,996 |
| | 6,996 |
| Balance as of May 31, 2014 | $ | 107,190 |
| | $ | 269,270 |
| | $ | 376,460 |
|
As discussed in Note 13—Segment Information, in the first quarter of fiscal year 2014, the Company completed a realignment of its business segments. The change has been reflected in the goodwill balances by business segment above for all periods presented. The additions to "Goodwill" recorded during the six months ended May 31, 2014 relate to the acquisition of the IBM customer care business in the Concentrix segment. | | | | | | | | | | | | | | | | | | | | | | | | | Intangible assets, net | As of May 31, 2014 | | As of November 30, 2013 | | Gross
Amounts | | Accumulated
Amortization | | Net
Amounts | | Gross
Amounts | | Accumulated
Amortization | | Net
Amounts | Vendor lists | $ | 36,815 |
| | $ | (30,948 | ) | | $ | 5,867 |
| | $ | 36,815 |
| | $ | (30,180 | ) | | $ | 6,635 |
| Customer relationships | 308,329 |
| | (54,306 | ) | | 254,023 |
| | 52,179 |
| | (35,379 | ) | | 16,800 |
| Technology | 4,886 |
| | (618 | ) | | 4,268 |
| | — |
| | — |
| | — |
| Other intangible assets | 11,890 |
| | (4,666 | ) | | 7,224 |
| | 4,857 |
| | (4,520 | ) | | 337 |
| | $ | 361,920 |
| | $ | (90,538 | ) | | $ | 271,382 |
| | $ | 93,851 |
| | $ | (70,079 | ) | | $ | 23,772 |
|
Amortization expenses were $15,166 and $20,863 for the three and six months ended May 31, 2014, respectively, and $1,971 and $3,924 for the three and six months ended May 31, 2013, respectively. The increase in intangible assets, net from November 30, 2013 to May 31, 2013, 2014 is due to the acquisition of the IBM customer care business in the Concentrix segment. Amortization is based on the pattern in which the economic benefits of the intangible assets will be consumed or on a straight line basis when the consumption pattern is not apparent. Estimated future amortization expense of the Company's intangible assets, which includes the preliminary estimates of amortization for the assets acquired through the initial and second closing of the IBM customer care acquisition, is as follows: | | | | | Fiscal Years Ending November 30, | | 2014 | $ | 35,264 |
| 2015 | 54,687 |
| 2016 | 51,612 |
| 2017 | 39,453 |
| 2018 | 30,001 |
| thereafter | 60,365 |
| Total | $ | 271,382 |
|
Accumulated other comprehensive income The components of accumulated other comprehensive income, net of taxes, excluding noncontrolling interests were as follows: | | | | | | | | | | | | | | | | | | | | | | | | Losses on cash flow hedges, net of taxes | | Unrealized gains on available-for-sale securities, net of taxes | | Unrecognized pension and post-retirement benefit costs, net of taxes | | Foreign currency translation adjustment, net of taxes | | Total | Beginning as of November 30, 2013 | | $ | — |
| | $ | 543 |
| | $ | (365 | ) | | $ | 18,990 |
| | $ | 19,168 |
| Other comprehensive income (loss) before reclassifications | | (191 | ) | | 261 |
| | 114 |
| | 9,096 |
| | 9,280 |
| Net loss reclassified into earnings | | 34 |
| | — |
| | — |
| | — |
| | 34 |
| Ending as of May 31, 2014 | | $ | (157 | ) | | $ | 804 |
| | $ | (251 | ) | | $ | 28,086 |
| | $ | 28,482 |
|
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