SEGMENT INFORMATION:
 6 Months Ended
May 31, 2013
Segment Reporting [Abstract]  
Segment Information
SEGMENT INFORMATION: 
Operating segments
Operating segments are based on components of the Company that engage in business activity that earn revenue and incur expenses and (a) whose operating results are regularly reviewed by the chief operating decision maker to make decisions about resource allocation and performance and (b) for which discrete financial information is available.
The distribution services segment distributes IT systems, peripherals, system components, software, networking equipment, consumer electronics ("CE") and complementary products and offers data center server and storage solutions. The distribution services segment also provides contract assembly services.
The GBS segment offers a range of BPO services to customers that include technical support, renewals management, lead management, direct sales, customer service, back office processing and information technology outsourcing ("ITO"). Many of these services are delivered and supported on the proprietary software platforms that the Company has developed to provide additional value to its customers.
Summarized financial information related to the Company’s reportable business segments for the three and six months ended May 31, 2013 and 2012 is shown below:
 
Distribution
 
GBS
 
Inter-Segment
Elimination
 
Consolidated
Three months ended May 31, 2013
 
 
 
 
 
 
 
Revenue
$
2,544,709

 
$
55,050

 
$
(8,398
)
 
$
2,591,361

Income from operations before non-operating items, income taxes and noncontrolling interest
47,747

 
4,352

 
(135
)
 
51,964

Three months ended May 31, 2012
 
 
 
 
 
 
 
Revenue
2,442,963

 
47,714

 
(7,878
)
 
2,482,799

Income from operations before non-operating items, income taxes and noncontrolling interest
56,387

 
2,578

 
356

 
59,321

 
 
 
 
 
 
 
 
Six months ended May 31, 2013
 
 
 
 
 
 
 
Revenue
$
4,961,613

 
$
107,533

 
$
(16,946
)
 
$
5,052,200

Income from operations before non-operating items, income taxes and noncontrolling interest
99,809

 
8,250

 
(155
)
 
107,904

Six months ended May 31, 2012
 
 
 
 
 
 
 
Revenue
4,866,227

 
92,776

 
(15,510
)
 
4,943,493

Income from operations before non-operating items, income taxes and noncontrolling interest
118,752

 
4,570

 
(13
)
 
123,309

 
 
 
 
 
 
 
 
Total assets as of May 31, 2013
$
2,761,136

 
$
311,125

 
$
(196,327
)
 
$
2,875,934

Total assets as of November 30, 2012
2,848,689

 
316,993

 
(202,420
)
 
2,963,262


The inter-segment elimination relates to the inter-segment, back office support services provided by the GBS segment to the distribution services segment, elimination of inter-segment profit, inter-segment investments and inter-segment receivables.
Segment by geography
The Company primarily operates in North America. The United States and Canada are included in the “North America” operations. China, India, Japan and the Philippines are included in “Asia-Pacific” operations and the remaining countries it operates in are included in “Other” operations. The revenues attributable to countries are based on geography of entities from where the products are distributed or services are provided.
Shown below is summarized financial information related to the geographic areas in which the Company operated during the three and six months ended May 31, 2013 and 2012:
 
Three Months Ended
 
Six Months Ended
 
May 31, 2013
 
May 31, 2012
 
May 31, 2013
 
May 31, 2012
Revenue:
 
 
 
 
 
 
 
North America
$
2,269,339

 
$
2,126,226

 
$
4,398,852

 
$
4,236,065

Asia-Pacific
301,049

 
333,944

 
612,673

 
671,077

Other
20,973

 
22,629

 
40,675

 
36,351

 
$
2,591,361

 
$
2,482,799

 
$
5,052,200

 
$
4,943,493

 
As of
 
May 31, 2013
 
November 30, 2012
Property and equipment, net:
 
 
 
North America
$
85,902

 
$
87,689

Asia-Pacific
20,569

 
22,782

Other
14,227

 
12,452

 
$
120,698

 
$
122,923


Revenue in the United States was approximately 74% of the total revenue for both the three and six months ended May 31, 2013, and 72% and 71% of the total revenue for the three and six months ended May 31, 2012, respectively. Revenue in Canada was approximately 14% and 13% of total revenue for the three and six months ended May 31, 2013, respectively and 14% for both the three and six months ended May 31, 2012. Revenue in Japan was approximately 11% of the total revenue for both the three and six months ended May 31, 2013, respectively and 13% of the total revenue for both the three and six months ended May 31, 2012.
Net property and equipment in the United States was approximately 57% of the total as of both May 31, 2013 and November 30, 2012. Net property and equipment in Canada was approximately 14% of the total as of both May 31, 2013 and November 30, 2012. No other country represented more than 10% of the total net property and equipment.