Note 22 - Segments
12 Months Ended
Dec. 31, 2016
Notes to Financial Statements  
Segment Reporting Disclosure [Text Block]
22.
    Segments
 
The Company is a holding company, which owns interests in subsidiaries and other companies that are primarily engaged in the provision of healthcare and workforce development services. The subsidiaries and other companies in which the Company holds interests comprise the following segments:
 
 
NET Services – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.
 
 
WD Services – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.
 
 
Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.
 
Effective
October
19,
2016,
pursuant to the Matrix Transaction, the Company no longer owns a controlling interest in Matrix, which historically constituted the HA Services segment as further discussed in Note
21,
Discontinued Operations
. As the HA Services segment, through
October
19,
2016,
is presented as a discontinued operation, it is not reflected in the Company’s segment disclosures.  However, the Company accounts for its noncontrolling interest in Matrix from
October
19,
2016
through
December
31,
2016
as an equity method investment, which solely comprises Matrix Investment in the table below.
 
Segment results are based on how the Company’s chief operating decision maker (“CODM”) manages the Company’s business, makes operating decisions and evaluates operating performance. The operating results of the segments include revenue and expenses incurred by the segment, as well as an allocation of direct expenses incurred by Corporate on behalf of the segment. Indirect expenses, including unallocated corporate functions and expenses, such as executive, accounting, finance, human resources, information technology and legal, as well as the results of SPCIC and elimination entries recorded in consolidation are reflected in Corporate and Other.
 
The following table sets forth certain financial information from continuing operations attributable to the Company’s business segments for the years ended
December
30,
2016,
2015
and
2014.
 
 
 
Year Ended December 31, 2016
 
   
NET Services
   
WD Services
   
Matrix
Investment
   
Corporate and
Other
   
Total
 
Service revenue, net
  $
1,234,364
    $
344,403
    $
-
    $
122
    $
1,578,889
 
Service expense
   
1,133,501
     
320,147
     
-
     
(894
)    
1,452,754
 
General and administrative expense
   
11,406
     
30,300
     
-
     
28,205
     
69,911
 
Asset impairment charge
   
-
     
19,588
     
-
     
1,415
     
21,003
 
Depreciation and amortization
   
12,375
     
13,824
     
-
     
405
     
26,604
 
Operating income (loss)
  $
77,082
    $
(39,456
)   $
-
    $
(29,009
)   $
8,617
 
                                         
Loss on equity investment
  $
-
    $
8,498
    $
1,789
    $
-
    $
10,287
 
Investment in equity method investee
  $
-
    $
4,161
    $
157,202
    $
-
    $
161,363
 
Total assets
  $
313,169
    $
162,644
    $
157,202
    $
61,379
    $
694,394
 
Long-lived asset expenditures
  $
10,845
    $
19,810
    $
-
    $
1,387
    $
32,042
 
 
 
 
Year Ended December 31, 2015
 
   
NET Services
   
WD Services
   
Corporate and Other
   
Total
 
Service revenue, net
  $
1,083,015
    $
395,059
    $
(64
)   $
1,478,010
 
Service expense
   
991,659
     
393,803
     
(4,308
)    
1,381,154
 
General and administrative expense
   
10,704
     
29,846
     
30,436
     
70,986
 
Depreciation and amortization
   
9,429
     
13,776
     
793
     
23,998
 
Operating income (loss)
  $
71,223
    $
(42,366
)   $
(26,985
)   $
1,872
 
                                 
Loss on equity investment
  $
-
    $
10,970
    $
-
    $
10,970
 
Investment in equity method investee
  $
-
    $
9,324
    $
-
    $
9,324
 
Total assets
  $
296,591
    $
213,042
    $
66,958
    $
576,591
 
Long-lived asset expenditures
  $
12,232
    $
11,869
    $
668
    $
24,769
 
 
 
 
Year Ended December 31, 2014
 
   
NET Services
   
WD Services
   
Corporate and Other
   
Total
 
Service revenue, net
  $
884,287
    $
208,763
    $
(170
)   $
1,092,880
 
Service expense
   
800,454
     
184,919
     
3,227
     
988,600
 
General and administrative expense
   
8,406
     
(2,072
)    
37,746
     
44,080
 
Depreciation and amortization
   
7,698
     
8,406
     
1,109
     
17,213
 
Operating income (loss)
  $
67,729
    $
17,510
    $
(42,252
)   $
42,987
 
                                 
Long-lived asset expenditures
  $
12,477
    $
104,594
    $
473
    $
117,544
 
 
 
During the year ended
December
31,
2014,
the Company reported its segment activities under a full absorption method, where all corporate direct and indirect costs were allocated to the reporting segments. Additionally, the oversight of
two
legacy businesses was transferred to the management of WD Services in
2015.
In fiscal
2015,
a decision was made by the CODM to retain indirect costs at Corporate because the operating segments have no ability to control or manage these costs and the costs have no direct relationship to revenue earned or operating costs incurred by the segment. In addition, the amount of direct expense incurred by Corporate on behalf of the segments was limited, as each of the Company’s segments operated and continue to operate with their own infrastructure, workforce and processes, which further supported retaining indirect costs at Corporate rather than allocating all Corporate costs to the segments. Separate reporting of indirect costs within Corporate and Other also allows the CODM to better track and manage these costs and allows the Company’s shareholders greater transparency into costs associated with revenue generation and administration of the Company. The segment results for the year ended
December
31,
2014
have been recast to reflect the current management of the segments. The operating income (loss) for NET Services and WD Services as originally reported for the year ended
December
31,
2014
included an allocation of indirect corporate overhead expense of
$11,224
and
$8,819,
respectively.
 
Geographic Information
 
The following table details the Company’s revenue from continuing operations and long-lived assets by geographic location.
 
 
 
For the year ended December 31, 2016
 
 
 
United
 
 
United
 
 
Other
 
 
Consolidated
 
 
 
States
 
 
Kingdom
 
 
Foreign
 
 
Total
 
Service revenue, net
  $
1,250,687
    $
235,061
    $
93,141
    $
1,578,889
 
Long-lived assets (a)
   
32,007
     
9,823
     
4,390
     
46,220
 
 
 
 
For the year ended December 31, 2015
 
 
 
United
 
 
United
 
 
Other
 
 
Consolidated
 
 
 
States
 
 
Kingdom
 
 
Foreign
 
 
Total
 
Service revenue, net
  $
1,099,918
    $
298,386
    $
79,706
    $
1,478,010
 
Long-lived assets (a)
   
30,947
     
11,173
     
4,038
     
46,158
 
 
 
 
For the year ended December 31, 2014
 
 
 
United
 
 
United
 
 
Other
 
 
Consolidated
 
 
 
States
 
 
Kingdom
 
 
Foreign
 
 
Total
 
Service revenue, net
  $
902,418
    $
139,065
    $
51,397
    $
1,092,880
 
 
 
 
 
(a)
Represents property and equipment, net.
 
 
Domestic service revenue, net, totaled
79.2%,
74.4%
and
82.6%
of service revenue, net for the years ended
December
31,
2016,
2015
and
2014,
respectively. Foreign service revenue, net, totaled
20.8%,
25.6%
and
17.4%
of service revenue, net for the years ended
December
31,
2016,
2015
and
2014,
respectively.
 
At
December
31,
2016,
$76,579
of the Company’s net assets from continuing operations were located in countries outside of the U.S. At
December
31,
2015,
$108,587
of the Company’s net assets from continuing operations were located in countries outside of the U.S.
 
Customer Information
 
10.2%,
11.0%
and
13.7%
of the Company’s consolidated revenue was derived from
one
U.S. state Medicaid program for the years ended
December
31,
2016,
2015
and
2014,
respectively.
10.7%
and
11.2%
of the Company’s consolidated revenue was derived from the
one
UK governmental agency for the years ended
December
31,
2015
and
2014,
respectively. In addition, substantially all of the Company’s revenues are generated from domestic and foreign governmental agencies or entities that contract with governmental agencies.