| Segment Information |
The operations of the Company are conducted principally through three reportable business segments: Managed Care, Life Insurance, and Property and Casualty Insurance. Reportable business segments were identified according to the type of insurance products offered and consistent with the information provided to the chief operating decision maker. These segments and a description of their respective operations are as follows:
| · | Managed Care segment – This segment is engaged in the sale of managed care products to the Commercial, Medicare and Medicaid market sectors. The Commercial accounts sector includes corporate accounts, U.S. federal government employees, individual accounts, local government employees, and Medicare supplement. The following represents a description of the major contracts by sector: |
| – | The segment is a qualified contractor to provide health coverage to federal government employees within Puerto Rico. Earned premiums revenue related to this contract amounted to $163,556, $155,821, and $152,659 for the three-year period ended December 31, 2016, 2015, and 2014, respectively (see note 12). |
| – | Under its commercial business, the segment also provides health coverage to certain employees of the Commonwealth of Puerto Rico and its instrumentalities. Earned premium revenue related to such health plans amounted to $29,475, $30,607, and $37,748 for the three-year period ended December 31, 2016, 2015, and 2014, respectively. |
| – | The segment provides services through its Medicare health plans pursuant to a limited number of contracts with CMS. Earned premium revenue related to the Medicare business amounted to $1,023,904, $1,097,657, and $1,013,746 for the three-year period ended December 31, 2016, 2015, and 2014, respectively. |
| – | The segment also participates in the Medicaid program to provide health coverage to medically indigent citizens in Puerto Rico, as defined by the laws of the government of Puerto Rico. We served all eight service regions on an administrative service only basis (ASO) until March 31, 2015. Administrative service fees for each of the years in the two-year period ended December 31, 2015, and 2014 amounted to $24,266, and $95,908, respectively. Beginning on April 1, 2015, the segment began providing managed care services on a fully-insured basis, earned premium revenue related to this business amounted to $783,231, and $607,216 for the periods ended December 31, 2016, and 2015. |
| · | Life Insurance segment – This segment offers primarily life and accident and health insurance coverage, and annuity products. The premiums for this segment are mainly subscribed through an internal sales force and a network of independent brokers and agents. |
| · | Property and Casualty Insurance segment –The predominant insurance insurance products of this segment commercial package, commercial auto, and personal package. The premiums for this segment are originated through a network of independent insurance agents and brokers. Agents or general agencies collect the premiums from the insureds, which are subsequently remitted to the segment, net of commissions. Remittances are generally due 60 days after the closing date of the general agent’s account current. |
The Company evaluates performance based primarily on the operating revenues and operating income of each segment. Operating revenues include premiums earned (net), administrative service fees and net investment income. Operating costs include claims incurred and operating expenses. The Company calculates operating income or loss as operating revenues less operating costs.
The accounting policies for the segments are the same as those described in the summary of significant accounting policies included in the notes to consolidated financial statements. The financial data of each segment is accounted for separately; therefore no segment allocation is necessary. However, certain operating expenses are centrally managed, therefore requiring an allocation to each segment. Most of these expenses are distributed to each segment based on different parameters, such as payroll hours, processed claims, or square footage, among others. In addition, some depreciable assets are kept by one segment, while allocating the depreciation expense to other segments. The allocation of the depreciation expense is based on the proportion of assets used by each segment. Certain expenses are not allocated to the segments and are kept within TSM’s operations. The following tables summarize the operations by operating segment for each of the years in the three‑year period ended December 31, 2016: | | | 2016 | | | 2015 | | | 2014 | | | | | | | | | | | | | Operating revenues | | | | | | | | | | Managed care | | | | | | | | | | Premiums earned, net | | $ | 2,647,169 | | | $ | 2,548,270 | | | $ | 1,894,791 | | Fee revenue | | | 17,843 | | | | 44,705 | | | | 119,302 | | Intersegment premiums/fee revenue | | | 5,918 | | | | 5,860 | | | | 5,681 | | Net investment income | | | 15,102 | | | | 11,779 | | | | 15,010 | | Total managed care | | | 2,686,032 | | | | 2,610,614 | | | | 2,034,784 | | Life | | | | | | | | | | | | | Premiums earned, net | | | 156,140 | | | | 147,864 | | | | 142,245 | | Intersegment premiums | | | 716 | | | | 251 | | | | 240 | | Net investment income | | | 24,877 | | | | 24,457 | | | | 23,717 | | Total life | | | 181,733 | | | | 172,572 | | | | 166,202 | | Property and casualty | | | | | | | | | | | | | Premiums earned, net | | | 87,332 | | | | 87,020 | | | | 91,530 | | Intersegment premiums | | | 613 | | | | 613 | | | | 613 | | Net investment income | | | 8,891 | | | | 8,706 | | | | 8,600 | | Total property and casualty | | | 96,836 | | | | 96,339 | | | | 100,743 | | Other segments* | | | | | | | | | | | | | Intersegment service revenues | | | 9,907 | | | | 10,863 | | | | 9,100 | | Operating revenues from external sources | | | 3,563 | | | | 3,875 | | | | 4,234 | | Total other segments | | | 13,470 | | | | 14,738 | | | | 13,334 | | Total business segments | | | 2,978,071 | | | | 2,894,263 | | | | 2,315,063 | | TSM operating revenues from external sources | | | 19 | | | | 53 | | | | 95 | | Elimination of intersegment premiums | | | (7,247 | ) | | | (6,724 | ) | | | (6,534 | ) | Elimination of intersegment service revenue | | | (9,907 | ) | | | (10,863 | ) | | | (9,100 | ) | Other intersegment eliminations | | | (78 | ) | | | 23 | | | | 116 | | Consolidated operating revenues | | $ | 2,960,858 | | | $ | 2,876,752 | | | $ | 2,299,640 | |
| * | Includes segments that are not required to be reported separately, primarily the data processing services organization and the health clinic. |
| | | 2016 | | | 2015 | | | 2014 | | | | | | | | | | | | | Operating (loss) income | | | | | | | | | | Managed care | | $ | (36,777 | ) | | $ | 20,514 | | | $ | 31,445 | | Life | | | 21,458 | | | | 20,012 | | | | 22,561 | | Property and casualty | | | 12,074 | | | | 8,273 | | | | 10,044 | | Other segments* | | | (1,784 | ) | | | (301 | ) | | | (4,440 | ) | Total business segments | | | (5,029 | ) | | | 48,498 | | | | 59,610 | | TSM operating revenues from external sources | | | 19 | | | | 53 | | | | 95 | | TSM unallocated operating expenses | | | (9,739 | ) | | | (18,858 | ) | | | (14,571 | ) | Elimination of TSM charges | | | 9,522 | | | | 9,623 | | | | 9,717 | | Consolidated operating (loss) income | | | (5,227 | ) | | | 39,316 | | | | 54,851 | | Consolidated net realized investment gains | | | 17,379 | | | | 18,941 | | | | 18,231 | | Consolidated interest expense | | | (7,635 | ) | | | (8,169 | ) | | | (9,274 | ) | Consolidated other income, net | | | 6,569 | | | | 7,043 | | | | 2,243 | | Consolidated income before taxes | | $ | 11,086 | | | $ | 57,131 | | | $ | 66,051 | |
| | | | 2016 | | | | 2015 | | | | 2014 | | Depreciation and amortization expense | | | | | | | | | | | | | Managed care | | $ | 11,114 | | | $ | 13,268 | | | $ | 17,935 | | Life | | | 1,030 | | | | 1,094 | | | | 1,394 | | Property and casualty | | | 544 | | | | 673 | | | | 994 | | Other segments* | | | 645 | | | | 556 | | | | 3,264 | | Total business segments | | | 13,333 | | | | 15,591 | | | | 23,587 | | TSM depreciation expense | | | 787 | | | | 788 | | | | 813 | | Consolidated depreciation and amortization expense | | $ | 14,120 | | | $ | 16,379 | | | $ | 24,400 | |
| * | Includes segments that are not required to be reported separately, primarily the data processing services organization and the health clinic. |
| | | 2016 | | | 2015 | | | 2014 | | | | | | | | | | | | | Assets | | | | | | | | | | Managed care | | $ | 1,013,872 | | | $ | 1,034,725 | | | $ | 975,999 | | Life | | | 816,920 | | | | 770,721 | | | | 764,268 | | Property and casualty | | | 349,159 | | | | 350,514 | | | | 362,620 | | Other segments* | | | 26,034 | | | | 25,629 | | | | 22,682 | | Total business segments | | | 2,205,985 | | | | 2,181,589 | | | | 2,125,569 | | Unallocated amounts related to TSM | | | | | | | | | | | | | Cash, cash equivalents, and investments | | | 17,033 | | | | 12,304 | | | | 44,157 | | Property and equipment, net | | | 22,380 | | | | 23,219 | | | | 20,415 | | Other assets | | | 21,646 | | | | 31,732 | | | | 37,851 | | | | | | 61,059 | | | | 67,255 | | | | 102,423 | | Elimination entries – intersegment receivables and others | | | (48,045 | ) | | | (42,699 | ) | | | (82,256 | ) | Consolidated total assets | | $ | 2,218,999 | | | $ | 2,206,145 | | | $ | 2,145,736 | |
| | | | 2016 | | | | 2015 | | | | 2014 | | Significant noncash items | | | | | | | | | | | | | Net change in unrealized gain (loss) on securities available for sale | | | | | | | | | | | | | Managed care | | $ | 104 | | | $ | (15,505 | ) | | $ | 6,055 | | Life | | | 2,659 | | | | (13,005 | ) | | | 22,349 | | Property and casualty | | | (2,984 | ) | | | (10,482 | ) | | | 7,789 | | Other segments* | | | 105 | | | | (10 | ) | | | - | | Total business segments | | | (116 | ) | | | (39,002 | ) | | | 36,193 | | Amount related to TSM | | | 9 | | | | 13 | | | | (310 | ) | Consolidated net change in unrealized gain (loss) on securities available for sale | | $ | (107 | ) | | $ | (38,989 | ) | | $ | 35,883 | |
| * | Includes segments that are not required to be reported separately, primarily the data processing services organization and the health clinic. |
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