Mortgage servicing rights (Tables)
 12 Months Ended
Dec. 31, 2020
Transfers and Servicing of Financial Assets [Abstract]  
Schedule of Changes in Mortgage Servicing Rights
Changes in the Company’s mortgage servicing rights were as follows for the years ended December 31, 2020, 2019, and 2018:
 Year Ended December 31,
 2020 2019 2018 
Carrying value at beginning of period$75,521 $88,829 76,107 
Capitalization47,025 42,151 54,913 
Mortgage servicing rights acquired from Franklin, at fair value5,111 — 
Sales— (29,160)(39,428)
Change in fair value:
Due to pay-offs/pay-downs(27,834)(16,350)(11,062)
Due to change in valuation inputs or assumptions(19,826)(9,949)8,299 
Carrying value at end of period$79,997 $75,521 $88,829 
Schedule of Servicing Income and Expense Included in Mortgage Banking Income
The following table summarizes servicing income and expense, which are included in 'Mortgage banking income' and 'Other noninterest expense', respectively, within the Mortgage segment operating results for the years ended December 31, 2020, 2019, and 2018: 
 Year Ended December 31,
 2020 2019 2018 
Servicing income: 
Servicing income$22,128 $17,677 $20,591 
Change in fair value of mortgage servicing rights(47,660)(26,299)(2,763)
Change in fair value of derivative hedging instruments13,286 9,310 (5,910)
Servicing income(12,246)688 11,918 
Servicing expenses7,890 6,832 7,675 
Net servicing (loss) income (1)
$(20,136)$(6,144)$4,243 
(1) Excludes benefit of custodial service related noninterest-bearing deposits held by the Bank.
Schedule of Data and Key Economic Assumptions Related to Mortgage Servicing Rights
Data and key economic assumptions related to the Company’s mortgage servicing rights as of December 31, 2020 and 2019 are as follows: 
 December 31,
 20202019
Unpaid principal balance$9,787,657 $6,734,496 
Weighted-average prepayment speed (CPR)14.07 %10.05 %
Estimated impact on fair value of a 10% increase$(4,493)$(2,839)
Estimated impact on fair value of a 20% increase$(8,599)$(5,474)
Discount rate11.49 %9.68 %
Estimated impact on fair value of a 100 bp increase$(2,942)$(3,086)
Estimated impact on fair value of a 200 bp increase$(5,674)$(5,932)
Weighted-average coupon interest rate3.58 %4.20 %
Weighted-average servicing fee (basis points)2829
Weighted-average remaining maturity (in months)328335