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Loan Receivables (Schedule of Loan Receivables) (Details) (USD $)
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Mar. 31, 2015
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Dec. 31, 2014
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Mar. 31, 2014
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Dec. 31, 2013
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total loan receivables |
$ 67,648,000,000 |
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$ 69,969,000,000 |
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| Allowance for loan losses |
(1,776,000,000) |
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(1,746,000,000) |
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(1,591,000,000) |
(1,648,000,000) |
| Net loan receivables |
65,872,000,000 |
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68,223,000,000 |
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| Variable Interest Entity, Primary Beneficiary [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total loan receivables |
30,226,000,000 |
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32,304,000,000 |
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| Allowance for loan losses |
(826,000,000) |
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(833,000,000) |
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| Credit Card Securitization Trusts [Member] | Variable Interest Entity, Primary Beneficiary [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Credit card loans |
28,332,000,000 |
[1] |
30,335,000,000 |
[1] |
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| Allowance for loan losses |
(798,000,000) |
[1] |
(805,000,000) |
[1] |
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| Sellers' interest |
6,650,000,000 |
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8,596,000,000 |
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| Student Loan Securitization Trusts [Member] | Variable Interest Entity, Primary Beneficiary [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Purchased credit-impaired loans |
1,894,000,000 |
[2] |
1,969,000,000 |
[2] |
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| Allowance for loan losses |
(28,000,000) |
[2] |
(28,000,000) |
[2] |
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| Credit Card Loans [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Credit card loans |
53,499,000,000 |
[3] |
56,128,000,000 |
[3] |
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| Allowance for loan losses |
(1,492,000,000) |
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(1,474,000,000) |
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(1,342,000,000) |
(1,406,000,000) |
| Credit Card Loans [Member] | Credit Card Securitization Trusts [Member] | Variable Interest Entity, Primary Beneficiary [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Investors' interests |
21,700,000,000 |
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21,700,000,000 |
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| Total Other Loans [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total other loans |
10,630,000,000 |
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10,181,000,000 |
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| Total Other Loans [Member] | Personal Loans [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total other loans |
5,065,000,000 |
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5,007,000,000 |
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| Allowance for loan losses |
(123,000,000) |
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(120,000,000) |
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(109,000,000) |
(112,000,000) |
| Total Other Loans [Member] | Private Student Loans [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total other loans |
5,177,000,000 |
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4,850,000,000 |
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| Total Other Loans [Member] | Mortgage Loans Held For Sale [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total other loans |
180,000,000 |
[4] |
122,000,000 |
[4] |
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| Total Other Loans [Member] | Other Loans [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Total other loans |
208,000,000 |
[5] |
202,000,000 |
[5] |
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| Allowance for loan losses |
(19,000,000) |
[6] |
(17,000,000) |
[6] |
(18,000,000) |
(17,000,000) |
| Purchased Credit-Impaired Loans [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Purchased credit-impaired loans |
3,519,000,000 |
[7] |
3,660,000,000 |
[7] |
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| Allowance for loan losses |
(28,000,000) |
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(28,000,000) |
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| Purchased Credit-Impaired Loans [Member] | Student Loan Securitization Trusts [Member] | Variable Interest Entity, Primary Beneficiary [Member] |
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Loans pledged as collateral |
$ 1,900,000,000 |
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$ 2,000,000,000 |
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