General and administrative expenses
 12 Months Ended
Dec. 31, 2021
General and administrative expenses
11 General and administrative expenses
in 2021 2020 2019
General and administrative expenses (CHF million)   
Occupancy expenses 979 982 1,090
IT, machinery and equipment 1,549 1,428 1,343
Provisions and losses 1,491 1,261 640
Travel and entertainment 149 152 337
Professional services 1,996 1,546 1,712
Communication and market data services 520 512 522
Amortization and impairment of other intangible assets 8 8 10
Other 1 467 634 474
General and administrative expenses  7,159 6,523 6,128
1
Includes pension-related expenses/(credits) of CHF (166) million, CHF (159) million and CHF (204) million in 2021, 2020 and 2019, respectively, relating to certain components of net periodic benefit costs for defined benefit plans.
Bank  
General and administrative expenses
11 General and administrative expenses
in 2021 2020 2019
General and administrative expenses (CHF million)   
Occupancy expenses 893 883 990
IT, machinery and equipment 1,218 1,129 1,066
Provisions and losses 1,489 1,253 639
Travel and entertainment 127 134 303
Professional services 3,625 3,025 3,132
Communication and market data services 458 458 465
Amortization and impairment of other intangible assets 8 8 10
Other 1 763 1,072 983
General and administrative expenses  8,581 7,962 7,588
1
Includes pension-related expenses/(credits) of CHF 10 million, CHF 0 and CHF 10 million in 2021, 2020 and 2019, respectively, relating to certain components of net periodic benefit costs for defined benefit plans.