CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
3 Months Ended
Apr. 30, 2018
Apr. 30, 2017
Revenues:    
Product sales $ 249,314 $ 251,362
Repair service agreement commissions 22,863 24,696
Service revenues 3,579 3,227
Total net sales 275,756 279,285
Finance charges and other revenues 82,631 76,541
Total revenues 358,387 355,826
Costs and expenses:    
Cost of goods sold 166,589 171,950
Selling, general and administrative expense 114,878 106,537
Provision for bad debts 44,156 55,930
Charges and credits 0 1,227
Total costs and expenses 325,623 335,644
Operating income 32,764 20,182
Interest expense 16,820 24,008
Loss on extinguishment of debt 406 349
Income (loss) before income taxes 15,538 (4,175)
Provision (benefit) for income taxes 2,806 (1,595)
Net income (loss) $ 12,732 $ (2,580)
Income (loss) per share:    
Basic (in dollars per share) $ 0.40 $ (0.08)
Diluted (in dollars per share) $ 0.39 $ (0.08)
Weighted average common shares outstanding:    
Basic (in shares) 31,540,684 30,972,312
Diluted (in shares) 32,452,864 30,972,312