Customer Accounts Receivable (Details) - USD ($) $ in Thousands |
3 Months Ended |
|
|
|
Apr. 30, 2018 |
Apr. 30, 2017 |
Apr. 30, 2018 |
Jan. 31, 2018 |
Apr. 30, 2017 |
| Total Outstanding Balance |
|
|
|
|
|
| Customer accounts receivable |
|
|
$ 1,494,493
|
$ 1,527,862
|
|
| 60 Days Past Due |
|
|
141,594
|
151,807
|
|
| Reaged |
|
|
365,998
|
371,545
|
|
| Allowance for uncollectible accounts |
$ (203,572)
|
$ (210,175)
|
(204,100)
|
(203,572)
|
$ (207,061)
|
| Allowances for no-interest option credit programs |
|
|
(20,827)
|
(20,960)
|
|
| Deferred fees and origination costs, net |
|
|
(15,898)
|
(15,897)
|
|
| Total customer accounts receivable, net |
|
|
1,253,668
|
1,287,433
|
|
| Short-term portion of customer accounts receivable, net |
|
|
(618,160)
|
(636,825)
|
|
| Long-term portion of customer accounts receivable, net |
|
|
635,508
|
650,608
|
|
| Amounts included within past due and reaged accounts |
|
|
81,600
|
80,800
|
|
| Past due |
|
|
383,800
|
401,000
|
|
| Reaged |
|
|
54,200
|
62,000
|
|
| Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract] |
|
|
|
|
|
| Allowance at beginning of period |
203,572
|
210,175
|
|
|
|
| Provision |
55,400
|
65,748
|
|
|
|
| Principal charge-offs |
(50,919)
|
(61,484)
|
|
|
|
| Interest charge-offs |
(9,422)
|
(9,614)
|
|
|
|
| Recoveries |
5,469
|
2,236
|
|
|
|
| Allowance at end of period |
204,100
|
207,061
|
|
|
|
| Average total customer portfolio balance |
|
|
1,506,783
|
|
1,511,834
|
| Excluding VIE [Member] |
|
|
|
|
|
| Total Outstanding Balance |
|
|
|
|
|
| Customer accounts receivable |
|
|
624,621
|
442,477
|
|
| 60 Days Past Due |
|
|
33,489
|
27,180
|
|
| Reaged |
|
|
66,671
|
71,197
|
|
| Variable Interest Entity [Member] |
|
|
|
|
|
| Total Outstanding Balance |
|
|
|
|
|
| Customer accounts receivable |
|
|
869,872
|
1,085,385
|
|
| 60 Days Past Due |
|
|
108,105
|
124,627
|
|
| Reaged |
|
|
299,327
|
300,348
|
|
| Allowance for uncollectible accounts |
(143,115)
|
|
(127,485)
|
(143,115)
|
|
| Allowances for no-interest option credit programs |
|
|
(14,645)
|
(18,228)
|
|
| Deferred fees and origination costs, net |
|
|
(6,851)
|
(9,332)
|
|
| Total customer accounts receivable, net |
|
|
720,892
|
914,710
|
|
| Short-term portion of customer accounts receivable, net |
|
|
(391,853)
|
(459,708)
|
|
| Long-term portion of customer accounts receivable, net |
|
|
329,039
|
455,002
|
|
| Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract] |
|
|
|
|
|
| Allowance at beginning of period |
143,115
|
|
|
|
|
| Allowance at end of period |
127,485
|
|
|
|
|
| Customer Accounts Receivable [Member] |
|
|
|
|
|
| Total Outstanding Balance |
|
|
|
|
|
| Customer accounts receivable |
|
|
1,330,793
|
1,374,269
|
|
| 60 Days Past Due |
|
|
104,499
|
114,120
|
|
| Reaged |
|
|
202,298
|
217,952
|
|
| Allowance for uncollectible accounts |
(148,856)
|
(158,992)
|
(144,733)
|
(148,856)
|
(153,651)
|
| Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract] |
|
|
|
|
|
| Allowance at beginning of period |
148,856
|
158,992
|
|
|
|
| Provision |
38,740
|
48,516
|
|
|
|
| Principal charge-offs |
(39,775)
|
(48,087)
|
|
|
|
| Interest charge-offs |
(7,360)
|
(7,519)
|
|
|
|
| Recoveries |
4,272
|
1,749
|
|
|
|
| Allowance at end of period |
144,733
|
153,651
|
|
|
|
| Average total customer portfolio balance |
|
|
1,347,373
|
|
1,372,808
|
| Restructured Accounts [Member] |
|
|
|
|
|
| Total Outstanding Balance |
|
|
|
|
|
| Customer accounts receivable |
|
|
163,700
|
153,593
|
|
| 60 Days Past Due |
|
|
37,095
|
37,687
|
|
| Reaged |
|
|
163,700
|
153,593
|
|
| Allowance for uncollectible accounts |
(54,716)
|
(51,183)
|
(59,367)
|
$ (54,716)
|
(53,410)
|
| Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract] |
|
|
|
|
|
| Allowance at beginning of period |
54,716
|
51,183
|
|
|
|
| Provision |
16,660
|
17,232
|
|
|
|
| Principal charge-offs |
(11,144)
|
(13,397)
|
|
|
|
| Interest charge-offs |
(2,062)
|
(2,095)
|
|
|
|
| Recoveries |
1,197
|
487
|
|
|
|
| Allowance at end of period |
$ 59,367
|
$ 53,410
|
|
|
|
| Average total customer portfolio balance |
|
|
$ 159,410
|
|
$ 139,026
|