Goodwill and Intangible Assets - Schedule of Intangible Assets by Type (Details) - USD ($) $ in Millions |
Dec. 31, 2019 |
Dec. 31, 2018 |
| Finite-Lived Intangible Assets, Net [Abstract] |
|
|
| Finite-lived intangible assets, gross |
$ 5,994
|
$ 6,022
|
| Finite-lived intangible assets, accumulated amortization |
(2,855)
|
(2,525)
|
| Finite-lived intangible assets, net |
3,139
|
3,497
|
| Indefinite-lived intangible assets |
2,242
|
2,222
|
| Intangible assets, gross |
8,236
|
8,244
|
| Other intangible assets, net |
5,381
|
5,719
|
| Technology |
|
|
| Finite-Lived Intangible Assets, Net [Abstract] |
|
|
| Finite-lived intangible assets, gross |
1,075
|
1,107
|
| Finite-lived intangible assets, accumulated amortization |
(626)
|
(526)
|
| Finite-lived intangible assets, net |
449
|
581
|
| Customer relationships |
|
|
| Finite-Lived Intangible Assets, Net [Abstract] |
|
|
| Finite-lived intangible assets, gross |
3,027
|
3,085
|
| Finite-lived intangible assets, accumulated amortization |
(1,045)
|
(944)
|
| Finite-lived intangible assets, net |
1,982
|
2,141
|
| Capitalized software |
|
|
| Finite-Lived Intangible Assets, Net [Abstract] |
|
|
| Finite-lived intangible assets, gross |
1,193
|
1,118
|
| Finite-lived intangible assets, accumulated amortization |
(928)
|
(824)
|
| Finite-lived intangible assets, net |
265
|
294
|
| Trade names and trademarks |
|
|
| Finite-Lived Intangible Assets, Net [Abstract] |
|
|
| Finite-lived intangible assets, gross |
696
|
698
|
| Finite-lived intangible assets, accumulated amortization |
(254)
|
(229)
|
| Finite-lived intangible assets, net |
442
|
469
|
| Other |
|
|
| Finite-Lived Intangible Assets, Net [Abstract] |
|
|
| Finite-lived intangible assets, gross |
3
|
14
|
| Finite-lived intangible assets, accumulated amortization |
(2)
|
(2)
|
| Finite-lived intangible assets, net |
$ 1
|
$ 12
|