Consolidated Statements of Operations (USD $)
In Thousands, except Per Share data, unless otherwise specified
12 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Mar. 31, 2010
Revenues      
Products $ 198,640 $ 188,998 $ 180,296
On-Site services 888,888 879,231 781,097
Total 1,087,528 1,068,229 961,393
Cost of sales      
Products 110,455 [1] 101,733 [1] 93,636 [1]
On-Site services 630,577 [1] 609,386 [1] 532,376 [1]
Total 741,032 [1] 711,119 [1] 626,012 [1]
Gross profit 346,496 357,110 335,381
Selling, general & administrative expenses 255,347 253,896 257,136
Goodwill impairment loss 317,797 0 0
Intangibles amortization 13,025 12,156 15,202
Operating income (loss) (239,673) 91,058 63,043
Interest expense (income), net 5,148 5,430 8,882
Other expenses (income), net 1,245 348 (166)
Income (loss) before provision (benefit) for income taxes (246,066) 85,280 54,327
Provision (benefit) for income taxes 1,668 32,418 19,824
Net income (loss) $ (247,734) $ 52,862 $ 34,503
Earnings (loss) per common share      
Basic $ (13.98) $ 2.99 $ 1.97
Diluted $ (13.98) $ 2.97 $ 1.97
Weighted-average common shares outstanding      
Basic 17,725 17,680 17,546
Diluted 17,725 17,795 17,546
Dividends per share $ 0.28 $ 0.24 $ 0.24
[1] Exclusive of depreciation and intangibles amortization.