Revenue (Tables)
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12 Months Ended |
Dec. 03, 2021 |
| Revenues [Abstract] |
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| Schedule of Revenue by Segment |
Our segment revenue and results for fiscal 2021, 2020 and 2019 were as follows: | | | | | | | | | | | | | | | | | | | | | | | | | (dollars in millions) | Digital Media | | Digital Experience | | Publishing and Advertising | | Total | | Fiscal 2021 | | | | | | | | | Revenue | $ | 11,520 | | | $ | 3,867 | | | $ | 398 | | | $ | 15,785 | | | Cost of revenue | 429 | | | 1,321 | | | 115 | | | 1,865 | | | Gross profit | $ | 11,091 | | | $ | 2,546 | | | $ | 283 | | | $ | 13,920 | | | Gross profit as a percentage of revenue | 96 | % | | 66 | % | | 71 | % | | 88 | % | | Fiscal 2020 | | | | | | | | | Revenue | $ | 9,233 | | | $ | 3,125 | | | $ | 510 | | | $ | 12,868 | | | Cost of revenue | 352 | | | 1,126 | | | 244 | | | 1,722 | | | Gross profit | $ | 8,881 | | | $ | 1,999 | | | $ | 266 | | | $ | 11,146 | | | Gross profit as a percentage of revenue | 96 | % | | 64 | % | | 52 | % | | 87 | % | | Fiscal 2019 | | | | | | | | | Revenue | $ | 7,707 | | | $ | 2,795 | | | $ | 669 | | | $ | 11,171 | | | Cost of revenue | 290 | | | 1,056 | | | 327 | | | 1,673 | | | Gross profit | $ | 7,417 | | | $ | 1,739 | | | $ | 342 | | | $ | 9,498 | | | Gross profit as a percentage of revenue | 96 | % | | 62 | % | | 51 | % | | 85 | % |
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| Schedule of Revenue by Geography |
Revenue by geographic area for fiscal 2021, 2020 and 2019 were as follows: | | | | | | | | | | | | | | | | | | | | | | (in millions) | | 2021 | | 2020 | | 2019 | | Americas: | | | | | | | | United States | | $ | 8,104 | | | $ | 6,745 | | | $ | 5,903 | | | Other | | 892 | | | 709 | | | 603 | | | Total Americas | | 8,996 | | | 7,454 | | | 6,506 | | |
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| EMEA | | 4,252 | | | 3,400 | | | 2,975 | | |
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| APAC | | 2,537 | | | 2,014 | | | 1,690 | | | Revenue | | $ | 15,785 | | | $ | 12,868 | | | $ | 11,171 | |
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| Disaggregation of Revenue |
Revenue by major offerings in our Digital Media reportable segment for fiscal 2021, 2020 and 2019 were as follows: | | | | | | | | | | | | | | | | | | | | | | (in millions) | | 2021 | | 2020 | | 2019 | | Creative Cloud | | $ | 9,546 | | | $ | 7,736 | | | $ | 6,482 | | | Document Cloud | | 1,974 | | | 1,497 | | | 1,225 | | | Total Digital Media revenue | | $ | 11,520 | | | $ | 9,233 | | | $ | 7,707 | |
Subscription revenue by segment for fiscal 2021, 2020 and 2019 were as follows: | | | | | | | | | | | | | | | | | | | | | | (in millions) | | 2021 | | 2020 | | 2019 | | Digital Media | | $ | 11,048 | | | $ | 8,813 | | | $ | 7,208 | | | Digital Experience | | 3,379 | | | 2,660 | | | 2,280 | | | Publishing and Advertising | | 146 | | | 153 | | | 146 | | | Total subscription revenue | | $ | 14,573 | | | $ | 11,626 | | | $ | 9,634 | |
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| Allowance for doubtful accounts rollforward |
During fiscal 2021, 2020 and 2019, our allowance for doubtful accounts activities were as follows: | | | | | | | | | | | | | | | | | | | | | | (in millions) | | 2021 | | 2020 | | 2019 | | Beginning balance | | $ | 21 | | | $ | 10 | | | $ | 15 | | |
| Increase due to acquisition | | 3 | | | — | | | — | | | Adjustments to reserve balance | | (3) | | | 31 | | | 5 | | | Write-offs, net of recoveries | | (5) | | | (20) | | | (10) | | | Ending balance | | $ | 16 | | | $ | 21 | | | $ | 10 | |
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