Revenue - Cost to obtain and fulfill a contract (Details) - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||||
|---|---|---|---|---|---|---|
May 31, 2021 |
Nov. 30, 2020 |
May 31, 2020 |
Nov. 30, 2019 |
Nov. 30, 2020 |
Nov. 30, 2019 |
|
| Capitalized Contract Cost [Line Items] | ||||||
| Deferred amortization term | 5 years | |||||
| Impairment loss on deferred commission | $ 0 | $ 0 | $ 0 | $ 0 | ||
| Selling and Marketing Expense [Member] | ||||||
| Capitalized Contract Cost [Line Items] | ||||||
| Amortization of contract cost | $ 438 | $ 233 | ||||
| Sales commission | ||||||
| Capitalized Contract Cost [Line Items] | ||||||
| Amortization of contract cost | $ 427 | 503 | ||||
| Customer set up cost | ||||||
| Capitalized Contract Cost [Line Items] | ||||||
| Deferred amortization term | 5 years | |||||
| Amortization of contract cost | $ 164 | 160 | ||||
| Deferred Implementation Costs [Member] | ||||||
| Capitalized Contract Cost [Line Items] | ||||||
| Amortization of contract cost | $ 81 | $ 144 | ||||