<?xml version="1.0"?>
<ownershipDocument>

    <schemaVersion>X0202</schemaVersion>

    <documentType>3/A</documentType>

    <periodOfReport>2003-11-21</periodOfReport>

    <dateOfOriginalSubmission>2003-12-01</dateOfOriginalSubmission>

    <noSecuritiesOwned>0</noSecuritiesOwned>

    <issuer>
        <issuerCik>0000723188</issuerCik>
        <issuerName>COMMUNITY BANK SYSTEM INC</issuerName>
        <issuerTradingSymbol>CBU</issuerTradingSymbol>
    </issuer>

    <reportingOwner>
        <reportingOwnerId>
            <rptOwnerCik>0001266593</rptOwnerCik>
            <rptOwnerName>MCCULLOUGH THOMAS ALFRED</rptOwnerName>
        </reportingOwnerId>
        <reportingOwnerAddress>
            <rptOwnerStreet1>R.R. #1, BOX 1595</rptOwnerStreet1>
            <rptOwnerStreet2></rptOwnerStreet2>
            <rptOwnerCity>LACEYVILLE</rptOwnerCity>
            <rptOwnerState>PA</rptOwnerState>
            <rptOwnerZipCode>18623</rptOwnerZipCode>
            <rptOwnerStateDescription></rptOwnerStateDescription>
        </reportingOwnerAddress>
        <reportingOwnerRelationship>
            <isDirector>0</isDirector>
            <isOfficer>1</isOfficer>
            <isTenPercentOwner>0</isTenPercentOwner>
            <isOther>0</isOther>
            <officerTitle>President, PA Banking</officerTitle>
        </reportingOwnerRelationship>
    </reportingOwner>

    <nonDerivativeTable>
        <nonDerivativeHolding>
            <securityTitle>
                <value>Common Stock</value>
                <footnoteId id="F1"/>
            </securityTitle>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>20725</value>
                    <footnoteId id="F2"/>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>D</value>
                </directOrIndirectOwnership>
                <natureOfOwnership>
                    <value></value>
                </natureOfOwnership>
            </ownershipNature>
        </nonDerivativeHolding>
    </nonDerivativeTable>

    <footnotes>
        <footnote id="F1">This amendment is also filed to submit the reporting person's power of attorney, as required by Instruction 7(a) of Form 3.</footnote>
        <footnote id="F2">The number of shares owned by the reporting person was overstated by one share on his Form 3.  This amendment is being filed to correct this error.</footnote>
    </footnotes>

    <remarks></remarks>

    <ownerSignature>
        <signatureName>Donna J. Drengel, as attorney-in-fact, pursuant to a power of attorney</signatureName>
        <signatureDate>2004-07-08</signatureDate>
    </ownerSignature>
</ownershipDocument>

